1. Overview & Scope
("MiMi TV") is committed to honoring global privacy rights under the European Union General Data Protection Regulation (GDPR), California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), and Singapore Personal Data Protection Act (PDPA).
This policy applies to all registered subscribers, guest visitors, mobile app users, and streaming clients accessing short dramas, web series, pay-per-view titles, or subscription tiers across our global Content Delivery Networks (CDNs).
2. Categories of Information We Collect
We process personal data provided directly by you, generated automatically during streaming, or obtained through authorized partners:
A. Account & Registration Data
Full name, verified email address, salted password hashes (bcrypt), mobile phone number, gender, parental control PINs, and preferred audio/subtitle languages.
B. Payment & Subscription Tokens
Payment processor transaction identifiers, VIP plan expiry dates, billing postal codes, and renewal statuses. (Raw credit card numbers are processed directly by PCI-DSS compliant gateways like Stripe/Apple Pay and never stored on our servers).
C. Technical & Device Telemetry
Device hardware models, operating system version, browser user-agent, IP address, rough geographic location (country/city level for licensing enforcement), and WebGL identifiers.
D. Streaming History & Behavioral Logs
Video playback timestamps, continue-watching progress percentages, episode completion rates, buffering bandwidth diagnostics, watchlist bookmarks, and search query strings.
3. Legal Bases for Processing Data
In compliance with Art. 6 GDPR, we process your personal data under the following legal grounds:
- Performance of Contract: To deliver streaming video chunks, authenticate account credentials, and fulfill VIP subscription benefits.
- Legitimate Interests: To detect digital rights management (DRM) breaches, prevent account sharing abuse, optimize CDN cache routing, and improve content recommendations.
- Legal Obligations: To retain invoice records for tax compliance and respond to lawful court orders.
- Consent: For opt-in marketing newsletters and promotional notifications.
5. Data Sharing & Subprocessors
We do not sell your personal data. We share anonymized or necessary data only with trusted infrastructure vendors under strict Data Processing Agreements (DPAs):
- Cloud Infrastructure & CDNs: Amazon Web Services (AWS), Cloudflare, and PostgreSQL Supabase for video streaming and database hosting.
- Payment Processors: Stripe, Razorpay, Apple App Store Billing, and Google Play Billing for processing payment authorizations.
- Analytics & Performance: Google Analytics and Sentry for monitoring video playback crash reports and network latency.
6. Data Retention & Security Standards
Account data is maintained for the lifetime of your active profile plus 3 years following subscription cancellation to satisfy legal auditing requirements. Streaming telemetry and temporary IP logs are anonymized or purged after 90 days. All stored data is encrypted at rest using AES-256 and in transit using TLS 1.3 encryption protocols.
7. Your Rights Under GDPR & CCPA/CPRA
Depending on your location, you hold the following rights regarding your personal information:
8. Children's Privacy (COPPA Compliance)
MiMi TV services are intended for general audiences aged 13 and older. We do not knowingly solicit or collect personal information from children under the age of 13 without verifiable parental consent. If we learn that a child under 13 has provided personal data, we will delete the account immediately.
9. International Data Transfers
operates globally with server nodes located in Singapore, the United States, and Europe. By using our platform, you acknowledge that your personal information may be transferred across international borders subject to Standard Contractual Clauses (SCCs) approved by the European Commission.
10. Contact Our Data Protection Officer
If you wish to exercise your data privacy rights, file a complaint, or inquire about our data handling practices, please submit your request to our designated Data Protection Officer:
- Data Protection Office
Email: support@mimitv.fun
Address: 10 Anson Road, International Plaza, Singapore 079903
